Checklist Template Library

Ditch your pen and paper checklists and save time and money with pre-built industry specific checklist templates.

hotel

Hotel Quick Check

Description

To help managers and hotel staff streamline hotel property assessments, this checklist evaluates the steps that need to be taken in order to establish and maintain a reputation for quality and superior service. Use when performing routine tasks like: Internal hotel audits Quality control checks Industry benchmarking The questions are simple–but comprehensive–to provide hotel personnel with the information they need to measure and maintain service and cleanliness standards for hotel properties.

Checklist Sections

19 Questions

Lobby/Reception Area 8 Questions

check Was the reception desk free of clutter?

check Was the floor in the lobby clean?

check Were complimentary newspapers available for guests?

check Were complimentary cookies/fruit available for guests?

check Was complimentary coffee available to guests?

check Was the tourist information desk clear of clutter and properly stocked with brochures?

check Were employees wearing a proper uniform including a name-tag?

check Were guests having to wait?

Hotel Room 11 Questions

check Was the floor clean?

check Were the windows clean?

check Were all lights in the room working, including table lamps?

check Was the bed prepared to our standards?

check Were extra blankets and pillows available?

check Was the mini bar properly stocked?

check Was the bathroom properly stocked with towels?

check Was the bathroom properly stocked with complementary toiletries?

check Were the batteries in the remote control working?

check Was the internet available (either wi-fi or ethernet) working in the room?

check Was the emergency exit notice posted on the back of the door?